Shipping policy
Shipping Policy
At Euphoric, we are dedicated to providing you with an exceptional shopping experience, which includes a transparent and efficient shipping process. Please take a moment to review our shipping policy:
1. Order Processing:
· Orders are typically processed within 1-2 business days.
· You will receive an email confirmation once your order is successfully placed.
2. Shipping Options:
· We offer several shipping options to cater to your needs. You can choose your preferred shipping method during checkout.
· Our standard shipping option typically takes 2 business days to process. Please note that shipping times may vary depending on your location.
3. Shipping Costs:
· Shipping costs are calculated at checkout based on your order’s weight, shipping method, and destination.
4. Tracking Your Order:
· You will receive a tracking number via email once your order ships. This allows you to monitor the progress of your delivery.
5. Shipping Partners:
· We partner with reliable shipping carriers to ensure your orders are delivered securely and on time.
6. Shipping Delays:
· While we strive to meet our delivery commitments, unforeseen circumstances (such as weather or carrier delays) can occasionally affect delivery times. We appreciate your understanding in such situations.
7. Delivery Address:
· Please ensure that your delivery address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by customers.
8. Returns and Refunds:
· For information on returns and refunds related to shipping, please refer to our Returns Policy.
9. Contact Us:
· If you have any questions or need assistance with your order or shipping, we are here to help. Please contact us at Orders@EuphoricClothing.com.au.
10. International Shipping
· We currently ship all over the world at a fix price of $ 20 AUD. International shipping times vary between 6 to 27 business days depending on the destination. Customs duties and taxes are the responsibility of the customer.